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Crm: A Strategic Approach
Crm: A Strategic Approach
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Publisher : Icfai/Hydrabad/Direct
ISBN# : 81-314-0423-4
Pages : 244
Price :INR 425
Offer Price:INR 378
Out of Stock - On Order
Book Description
Though in the early 1990s CRM was very promising, yet its failures made several managers doubt its effectiveness. However, a decade later, there is a huge change in CRM results with success stories and good results. This book will give readers a better un
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