Shopping Cart : 0 Items
Home    Books    Comebacks At Work: Using Conversation To Master Confrontation
Comebacks At Work: Using Conversation To Master Confrontatio...
Comebacks At Work: Using Conversation To Master Confrontation
Write a Review
Author : Kathleen Kelley Reardon & Christopher T Noblet
Publisher : Harper Business
ISBN# : 978-0-06-177102-6
Pages : 229
Price :INR 844
Offer Price:INR 751
Out of Stock - On Order
Book Description
The workplace guide to putting "I wish I`d said" moments in the past. Ever wish that you could have a "do over" after a conversation at work? Do you often find yourself regretting what you`ve said to a coworker-or kicking yourself for not saying something better, stronger, or more precise? If so, you`re like most people, and in Comebacks at Work, management professor and consultant Kathleen Kelley Reardon, Ph.D., provides the tips and tools you need to know what to say-and how to say it better-next time. In this compelling, entertaining book, Reardon argues that we are responsible for 75 percent of the way we`re treated at work, and our success-or failure-at the workplace depends largely on how we handle ourselves in conversation with our colleagues. To break free of the stale scripts and expected actions that allow politically astute people to manipulate us, we must increase our conversational awareness and effectively employ what Reardon calls "comebacks." Comebacks at Work provides a game plan for doing so and explains: Why some comebacks work, while others fall flat; Why our mind goes blank when we are confronted, and how to overcome that response; How to determine which comebacks work, and when to use them. Every conversation is different, and while many situations are common, one set of comebacks isn`t enough. Offering a personalized repertoire of comebacks and a plan for using them strategically as well as the skills you will need to package them for maximum effect, Comebacks at Work will prepare you for any difficult conversation that comes your way.
  • The book summary and image may vary as per the binding and edition available of the same title.
  • Book reviews are added by registered customers. They need not necessarily have read or bought the book.
  • These books are not available for reading online from this website or for free download in PDF or ebook format.
  • Price can change or vary due to reprinting, price change by publisher or sourcing cost change for imported books.
  • The presently available edition will only be supplied at the present best possible price.