Smart Work

In a world still adjusting to the impact of the pandemic, remote and hybrid working is new territory for most people. But many managers can be poorly equipped to deal with it: the more casual ways of managing in a physical office simply don't work with remote teams, and most tasks will be more challenging when conducted at a distance. Aspects of this will be great news for some people: managing remote teams can often raise the bar for leaders and managers, as well as for the teams themselves. But office-based, face-to-face leadership, while certainly effective, is often more informal and ad hoc, and a number of basic management tasks can be much harder to complete remotely:

- managing workloads and performance;
- resolving problems and miscommunications;
- motivation (and the lack of);
- professional development and ongoing training; and
- identifying, setting and measuring goals and targets.

This new title shows how leaders, managers and team members can raise their games to meet the challenges of 21st century leadership and our new age of working.